Terms & Conditions

Last Updated: October 15, 2026

Welcome to Orthotrack. These Terms & Conditions govern your access to and use of our website, including the information, products, track surfacing solutions, project enquiry forms, and other services made available through it.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.

1. About Orthotrack

Orthotrack provides information about track surfacing solutions designed for walking, jogging, fitness, and related recreational or sporting applications.

Through our website, visitors may explore track designs, surfacing systems, available colours, project options, and estimated costs, and submit enquiries for further information.

The website is intended to help prospective customers understand our offerings and discuss their project requirements with our team.

2. Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation or the rights of others.

You must not:

• Use the website for fraudulent, unlawful, or misleading purposes.

• Attempt to gain unauthorised access to our website, systems, or data.

• Introduce malicious software, harmful code, or automated activity that disrupts the website.

• Copy, reproduce, distribute, or commercially exploit website content without permission, except where permitted by law.

• Submit false, inaccurate, or misleading information through our enquiry forms.

We reserve the right to restrict access to the website where reasonably necessary to protect its security and proper functioning.

3. Product and Service Information

We make reasonable efforts to ensure that information about Orthotrack products and services is accurate and up to date.

However, product descriptions, images, track layouts, colours, surface finishes, illustrations, and other website materials are provided for general informational purposes. Actual results may vary depending on site conditions, lighting, installation methods, materials, and project specifications.

The suitability of a particular surfacing system should be confirmed after reviewing the specific requirements of your project.

4. Track Configurations and Design Recommendations

Our website may provide information or tools to explore different track configurations, dimensions, colours, and surfacing options.

Any layouts, recommendations, or design suggestions generated through these tools are preliminary and intended to assist with planning.

Final specifications should be confirmed based on actual site measurements, available space, intended usage, applicable standards, drainage requirements, and professional assessment where necessary.

Users are responsible for providing accurate project information when requesting recommendations or quotations.

5. Estimated Pricing and Quotations

Any estimated prices, product quantities, or cost calculations displayed on our website are indicative only.

Actual project costs may vary based on factors including:

• Track dimensions and total surface area.

• Selected surfacing system and colour.

• Site preparation and existing surface conditions.

• Material requirements and installation complexity.

• Transportation, labour, location, taxes, and other applicable charges.

An estimate generated through the website does not constitute a binding quotation, confirmed order, or contractual offer.

Final pricing, specifications, delivery arrangements, and installation terms will be confirmed separately by Orthotrack.

6. Enquiries and Communications

When you submit an enquiry through our website, you agree to provide accurate information to the best of your knowledge.

Submitting an enquiry does not automatically create a purchase agreement, reserve materials, confirm product availability, or guarantee a particular price or delivery timeline.

Orthotrack may contact you using the contact details you provide to respond to your enquiry, clarify project requirements, provide estimates, or discuss relevant products and services, subject to applicable law and your communication preferences.

7. Orders, Payments, and Project Agreements

Any purchase, supply, or installation arrangement will be subject to the specific quotation, proposal, purchase order, or written agreement applicable to that project.

Where relevant, such documents may specify:

• Final product and project specifications.

• Agreed prices and applicable taxes.

• Payment schedules and payment methods.

• Delivery, installation, and completion timelines.

• Site preparation and customer responsibilities.

• Warranty terms, exclusions, and after-sales support.

• Cancellation, modification, and dispute-resolution procedures.

If these Terms & Conditions conflict with a signed project agreement, the specific agreement will govern the relevant project to the extent of the conflict.

No purchase or installation commitment is created merely by browsing the website or submitting an enquiry.

8. Intellectual Property

Unless otherwise indicated, the content available on this website, including text, graphics, photographs, illustrations, designs, logos, page layouts, and other materials, is owned by or used with permission by Orthotrack or its relevant rights holders.

You may view and use this content for personal, informational, and legitimate project-evaluation purposes.

You must not reproduce, modify, republish, distribute, sell, or commercially exploit our content without prior written permission, except where applicable law permits such use.

All third-party trademarks and materials remain the property of their respective owners.

9. Third-Party Websites and Services

Our website may include links to external websites, payment services, analytics tools, communication platforms, or other third-party services.

These services may operate under separate terms and privacy policies. Orthotrack does not control all third-party websites or services and is not responsible for their independent content, availability, or practices.

Your use of third-party services is subject to the terms applicable to those services.

10. Website Availability and Accuracy

We aim to keep our website accessible, functional, and informative. However, we do not guarantee uninterrupted access, error-free operation, or the continuous availability of every feature.

Website content may be updated, corrected, modified, or removed without prior notice.

To the extent permitted by law, Orthotrack disclaims responsibility for losses arising solely from temporary website interruptions, technical errors, or reliance on preliminary information that has not been independently confirmed.

Nothing in these terms excludes any responsibility that cannot legally be excluded.

11. Limitation of Liability

To the extent permitted by applicable law, Orthotrack will not be liable for indirect, incidental, special, or consequential losses arising from the use of, or inability to use, this website.

This includes losses resulting from reliance on preliminary estimates, general product descriptions, or unconfirmed design recommendations.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including any applicable rights or remedies available to consumers.

Any liability relating to an actual product supply or installation project will be determined in accordance with the applicable project agreement and applicable law.

12. Privacy and Personal Information

Your use of our website may involve the collection and processing of personal information, such as your name, phone number, email address, and project details.

Our collection and use of personal information are governed by our Privacy Policy, which explains the information we collect, how we use it, when it may be shared, and how you can contact us regarding privacy-related requests.

Please review the Privacy Policy before submitting personal information through our website.

13. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes to our website, products, services, or applicable legal requirements.

Updated terms will be published on this page with a revised “Last Updated” date.

Your continued use of the website after revised terms are published will be subject to applicable law and any consent or notice requirements that may apply.

14. Governing Law and Disputes

These Terms & Conditions will be governed by the laws of India, subject to applicable legal requirements.

Any dispute arising from the use of this website will be addressed in accordance with applicable Indian law. The competent courts and dispute-resolution procedures will be determined in accordance with applicable jurisdictional rules and any relevant project agreement.

Nothing in this section limits any mandatory legal rights available to consumers.

15. Contact Us

If you have questions about these Terms & Conditions, our products, or our services, please contact us using the details below.

Orthotrack

• Email: [Insert official business email]

• Phone: [Insert official business phone number]

• Address: [Insert registered or business address]

• Website: [Insert official website URL]

We will review your enquiry and respond as appropriate.

These Terms & Conditions are a general website template and should be reviewed by a qualified legal professional before publication to ensure they accurately reflect Orthotrack’s business operations, contractual arrangements, and applicable legal requirements.